Terms of Service - Change of Phase Consulting Group

Last Updated: November 2024

Welcome to the website of Change of Phase Consulting Ltd (“the Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of the website (the “Website”) and the submission of personal information via the Information Collection Form (“Form”). By accessing or using our Website, or submitting your personal information via the Form, you acknowledge and agree to comply with these Terms and our Privacy Policy. If you do not agree with these Terms, please refrain from using the Website or submitting any personal information.

1. Acceptance of Terms

By visiting and using the Website, including the submission of personal information through the Form, you agree to be bound by these Terms. These Terms may be updated or modified by Change of Phase Consulting Ltd at any time. Any changes will be posted on this page, and we encourage you to review this page periodically. Continued use of the Website after changes have been made constitutes your acceptance of the updated Terms.

2. Personal Information Collection and Use

Change of Phase Consulting Ltd may collect personal information from you when you submit it through the Information Collection Form or when interacting with other features of the Website. The types of personal information we may collect include:

• Full Name
• Email Address
• Telephone Number
• Physical Address
• Job Title/Company Information
• Any other information voluntarily provided through forms, surveys, or feedback mechanisms

This personal information will be used for the purposes outlined in our Privacy Policy, which is incorporated herein by reference. By submitting personal information, you consent to the collection, use, and processing of your data as described in our Privacy Policy.

We may use your information to:

• Respond to inquiries, requests, or feedback
• Provide consulting services
• Improve our services and Website
• Send relevant marketing communications (only if you have opted-in to receive them)
• Process payments or fulfill other contractual obligations

We will not share or sell your personal information to third parties without your explicit consent, except as described in our Privacy Policy.

3. Risks of Providing Personal Information Online

By submitting your personal information through the Website or the Information Collection Form, you acknowledge and accept that there are inherent risks in submitting personal data online. These risks may include:

• Unauthorized access to your data by third parties due to cyber-attacks, data breaches, or hacking.
• Risks associated with the potential interception of data during transmission, as the transmission of personal information over the Internet is never completely secure.

While we take reasonable steps to safeguard your information, Change of Phase Consulting Ltd cannot and does not guarantee the complete security of any personal information transmitted via the Website.

By submitting your personal information, you expressly acknowledge:

• The submission of your data via our Website or Form is at your own risk.
• We are not responsible for any loss, misuse, unauthorized access, or disclosure of personal information as a result of cyber-attacks, hacking, or any other malicious activities, regardless of the precautions we take to protect it.

We recommend using secure networks, strong passwords, and other safety measures to protect your personal information during online transactions.

4. Use of Information

The personal information you provide may be used for the following purposes:

• To respond to your inquiries or requests.
• To provide the services you have requested, including consulting or project management services.
• To improve our Website, services, and user experience.
• To send marketing or promotional material, if you have opted-in to receive such communications.

We will not use your personal information for purposes beyond what is stated in these Terms or our Privacy Policy without your explicit consent.

5. Third-Party Services

The Website may contain links to third-party websites or services that are not owned or controlled by Change of Phase Consulting Ltd. We do not control or assume responsibility for the privacy policies, practices, or content of these third-party sites.

We encourage you to review the privacy policies and terms of service of any third-party website before disclosing any personal information. Change of Phase Consulting Ltd is not responsible for the security, privacy, or any damages caused by third-party websites.

6. Account Security

You are responsible for maintaining the confidentiality of any login credentials, passwords, or other account information associated with your use of the Website. If you become aware of any unauthorized use of your account or other security breaches, you must notify us immediately at info@copcg.com.

We will take reasonable steps to secure your personal information; however, we are not liable for any damage or loss resulting from unauthorized access or security breaches.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Change of Phase Consulting Ltd, its affiliates, employees, agents, and partners will not be liable for any damages arising from:

• Unauthorized access or disclosure of your personal information.
• Data breaches, cyber-attacks, hacking, or other malicious activities.
• Loss or corruption of data resulting from the submission of personal information via our Website or Form.
• Any loss of business, revenue, or goodwill due to the submission of personal data on the Website.

Your use of the Website is at your own risk, and you agree to hold Change of Phase Consulting Ltd harmless from any claims, damages, or losses resulting from the transmission of information online.

8. Indemnification

You agree to indemnify and hold harmless Change of Phase Consulting Ltd, its employees, officers, agents, affiliates, and partners from any claims, losses, damages, liabilities, and costs (including legal fees) arising from:

• Your use of the Website.
• Your submission of personal information.
• Any breach of these Terms.
• Any violation of applicable law or rights of third parties.

 

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the province of British Columbia, Canada. Any legal action or proceeding arising under these Terms shall be conducted in the competent courts located within Coquitlam, BC, and you hereby consent to the exclusive jurisdiction of such courts.

10. Contact Information

If you have any questions or concerns regarding these Terms, our Privacy Policy, or the information we collect, please contact us at:

Change of Phase Consulting Ltd
Email: info@copcg.com
Telephone: 1-866-960-9296
Address: 339 – 17 Fawcett Road, Coquitlam, British Columbia, Canada

11. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed from these Terms and will not affect the validity and enforceability of the remaining provisions.

12. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Change of Phase Consulting Ltd regarding your use of the Website and the submission of personal information. If there is any conflict between these Terms and the Privacy Policy, the Privacy Policy will take precedence.

By submitting personal information and using the Website, you acknowledge that you have read, understood, and agreed to these Terms.

These Terms are designed to protect both Change of Phase Consulting Ltd and the users interacting with the Website. They outline the scope of your rights and responsibilities and explain the inherent risks associated with providing personal information online. If you have any questions or concerns, please contact us at info@copcg.com or 1-866-960-9296.